Privacybeleid

Privacy Policy


Last Updated: January 26, 2026


This Privacy Policy outlines how PALMERAS (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase at www.shoppalmeras.com (the "Site"), or otherwise interact with us regarding the Site (collectively, the "Services"). For the purpose of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether as a customer, website visitor, or other individual from whom we collect information under this Privacy Policy.


Please read this Privacy Policy carefully.


Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on the Site, the "Last Updated" date will be adjusted, and any steps required by applicable law will be undertaken.
How We Collect and Use Your Personal Data
To provide our Services, we collect personal information about you from various sources as detailed below. The information we collect depends on your interactions with us.
In addition to the specific uses listed below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.


What Personal Data We Collect


Data You Provide Directly
Information you provide directly to us through the Services may include:

  • Contact Information: Name, address, phone number, and email address.
  • Order Information: Name, billing address, delivery address, payment confirmation, email, and phone number.
  • Account Information: Username, password, security questions, and other account-related data.
  • Customer Support Information: Information you include in communication with us, such as messages sent via the Services.

Providing some of this information may be required for certain features of the Services. If you choose not to provide this data, you may not be able to access or use those features.


Data Collected Automatically
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include:

  • Device information
  • Browser details
  • Network connection information
  • IP address
  • Data on how you use the Site and your account


Data From Third Parties
We may receive information about you from third parties, including:

  • Service providers supporting the Site (e.g., Shopify).
  • Payment processors collecting payment information such as bank account, credit/debit card details, and billing address.
  • Online tracking technologies, such as cookies or pixels, from partners and providers who gather information to better tailor products and services to you.

Any third-party information we obtain is treated per this Privacy Policy. See the

Third-Party Websites and Links section below.


How We Use Your Personal Data


Provision of Products and Services
We use your personal data to deliver Services as per our agreement with you, including:

  • Processing payments
  • Fulfilling orders
  • Sending account or transaction notifications
  • Managing your account
  • Coordinating shipping and returns
  • Enhancing your shopping experience, such as by integrating with other Shopify services

Marketing and Advertising
We may use your personal data for promotional purposes, such as sending marketing communications via email, SMS, or mail and displaying ads for our products or services. If you are an EU resident, this processing is based on our legitimate interest under GDPR Art. 6(1)(f).
Security and Fraud Prevention
We use your data to detect, investigate, or respond to fraudulent or malicious activity. EU residents: this is based on our legitimate interest under GDPR Art. 6(1)(f).


Communication and Service Improvement
Your data helps us provide customer support and improve our Services, maintaining effective business relationships under GDPR Art. 6(1)(f).


Cookies


We use cookies to support and improve the Site, analyze user interactions, and tailor advertising. For detailed information about cookies used by Shopify, visit Shopify's Cookie Policy.
Most browsers allow you to control cookie settings. However, blocking cookies may negatively impact your experience and functionality on our Site.


Disclosure of Personal Data
We may share your personal data:

  • With service providers performing services on our behalf (e.g., IT support, payment processing, data analysis).
  • With business and marketing partners.
  • To comply with legal obligations or protect our rights.
  • Within our corporate group to facilitate business operations.


Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:

  • Access: Request details about the data we hold about you.
  • Deletion: Request that we delete your personal data.
  • Correction: Request corrections to inaccurate data.
  • Data Portability: Receive a copy of your data or request its transfer to a third party.
  • Opt-Out: Opt-out of the sale or sharing of your data.
  • Restriction: Limit the processing of your data.
  • Withdrawal of Consent: Withdraw consent where applicable.


Contact Us
For questions or to exercise your rights, contact us at:

  • Email: shop@shoppalmeras.com

We aim to respond promptly per applicable legal requirements.