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OVERVIEW

Welcome to PALMERAS! The terms “we,” “us,” and “our” refer to PALMERAS. PALMERAS operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). PALMERAS is powered by Shopify, enabling us to deliver the Services to you.

The following terms and conditions, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and address matters such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, access to and use of our Services is not permitted.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority under the laws of the state or province in which you reside, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

In order to use the Services, including visiting or browsing our online stores or purchasing products or services offered by us, we may request certain information from you, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

ARTICLE 2 – OUR PRODUCTS

We strive to provide the most accurate possible description of our products and services in our online stores. However, please note that the colors and appearance of products may differ from how they appear on your screen, depending on the device you use and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match the display or description in our online store.

All product descriptions may be changed at any time without prior notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any products offered per person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you make an offer to purchase. PALMERAS reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not accepted until PALMERAS has confirmed it. Payment must be received and processed before your order is accepted.

Please review your order carefully before submitting it. PALMERAS may not be able to honor cancellation requests after your order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided during the order process.

Purchases may only be returned or exchanged in accordance with our refund policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

ARTICLE 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed and will be stated in the confirmation email.

Unless expressly stated otherwise, prices do not include taxes, shipping costs, handling charges, customs duties, or import fees.

Prices displayed in our online stores may differ from prices in physical stores or in online stores or other retail locations operated by third parties.

We may offer promotions from time to time that may affect pricing and are subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account information, including email address and payment details, so we can complete transactions and contact you if necessary.

You represent and warrant that:
(i) the payment information provided is true, accurate, and complete;
(ii) you are authorized to use the payment method;
(iii) charges incurred will be honored by your payment provider; and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.

Once products are transferred to the carrier, ownership and risk of loss pass to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

The Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement, are owned by PALMERAS, its affiliates, or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, perform, republish, download, store, or transmit any content without prior written consent.

Nothing in these Terms grants you any license or rights to PALMERAS, Shopify, or third-party intellectual property.

Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by PALMERAS.

The PALMERAS name, logo, product names, service names, designs, and slogans are trademarks of PALMERAS or its licensors. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.

ARTICLE 7 – OPTIONAL TOOLS

We may provide access to third-party tools. We do not monitor or control these tools.

You acknowledge that such tools are provided “as is” and “as available” without warranties or conditions.

We are not liable for any harm resulting from your use of optional third-party tools.

Your use of such tools is entirely at your own risk and discretion.

Future features and tools will also be subject to these Terms.

ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy.

Accessing third-party websites is at your own risk.

We are not liable for any damage or loss related to third-party websites, products, or services.

Complaints regarding third-party products or services must be directed to the third party.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

PALMERAS uses Shopify to provide the Services. All sales and purchases are made directly with PALMERAS.

Shopify is not responsible for any aspect of transactions between you and PALMERAS.

You expressly release Shopify and its affiliates from all claims arising from purchases or transactions with PALMERAS.

ARTICLE 10 – PRIVACY POLICY

All personal information collected is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these policies.

Shopify collects and processes personal data to provide and improve the Services.

ARTICLE 11 – FEEDBACK

By submitting feedback, you grant PALMERAS a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback for any purpose, including commercial use.

You represent that you own or have rights to all submitted feedback and that it complies with these Terms.

We are not obligated to keep feedback confidential, compensate for it, or respond to it.

We may remove unlawful, offensive, or unacceptable content but are not obligated to do so.

ARTICLE 12 – ERRORS AND OMISSIONS

Information on the Services may contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct errors and update information and to cancel orders if information is inaccurate, at any time without notice.

ARTICLE 13 – PROHIBITED USE

You may not use the Services for unlawful purposes or prohibited activities, including violating laws, infringing rights, harassment, fraud, spam, impersonation, malware distribution, or disrupting Services.

We may suspend or terminate accounts for violations at any time without notice.

ARTICLE 14 – TERMINATION

We may terminate access to the Services at any time without notice.

Outstanding obligations remain payable.

Certain provisions survive termination, including intellectual property, liability limitations, indemnification, and governing law.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, secure, or error-free service.

Some jurisdictions do not allow warranty disclaimers, so limitations may not apply to you.

ARTICLE 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, PALMERAS, Shopify, and their affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or revenue.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify and hold harmless PALMERAS, Shopify, and their affiliates from claims arising from your breach of these Terms, violation of law, or use of the Services.

ARTICLE 18 – SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions remain valid.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver.

These Terms constitute the entire agreement between you and PALMERAS and supersede prior agreements.

ARTICLE 20 – ASSIGNMENT

You may not assign your rights without consent. PALMERAS may assign rights freely.

ARTICLE 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which PALMERAS has its headquarters. Courts of that jurisdiction shall have exclusive authority.

ARTICLE 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

ARTICLE 23 – CHANGES TO TERMS

We may update these Terms at any time. Changes are posted on our website.

Continued use of the Services constitutes acceptance of changes.

ARTICLE 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
shop@shoppalmeras.com

Contact details:
[INSERT LEGAL BUSINESS NAME]
shop@shoppalmeras.com
[INSERT REGISTERED ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT COMPANY REGISTRATION NUMBER]
[INSERT VAT NUMBER]